Manage subscriptions

There are 2 ways to manage your subscriptions (pause / resume, change the next payment date, cancel, etc): from the store's backoffice or from the customer's view.

From the store's backoffice

  1. Enter the administrator /wp-admin/.

  2. Go to the WooCommerce menu > “orders”.

  3. Filter by “only subscriptions parent”.

  4. Click on the subscription you want to modify

  5. In the header of the order you can:

  • Pause / resume a subscription.
  • Cancel a subscription.
  • Change the next payment date.
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From customer's view

First of all, you must give the customer permissions to edit subscriptions. If this does not happen, the customer can only renew / change the card or cancel / pause the subscription.

  1. Go to the “my account” section.

  2. Locate the “my subscriptions” submenu.

  3. In this section you can:

  • Edit the card associated with a subscription
  • Pause / resume a subscription.
  • Cancel a subscription.